You'll lead the team that makes exceptional care possible

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We're looking for a calm, organised, and people-first Clinic Manager to join Quay Dental - a fully private, digital dental practice in the heart of Douglas.

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This is a key leadership role that's all about creating the conditions for great care - by supporting the people who deliver it. You'll oversea operations, guide our team, and lead our compliance programme, all while championing a positive, high performing environment.

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You don't need to come from a dental or healthcare background. If you've led people, managed systems, and care about building strong, supportive teams - we'd love to hear from you.

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What You'll be doing

As Clinic Manager, you'll be the anchor of our daily operations and the connective thread across our team. Your role will focus on:

• Keeping the clinic running smoothly and efficiently

• Supporting team scheduling, wellbeing, and communication

• Leading compliance across clinical and operational standards

• Managing systems and performance in partnership with our Clinical Director

• Helping shape and maintain a team-first, patient-focussed culture

 

You'll thrive in this role if you...

• Have experience managing teams or operations (any industry)

• Stay calm, proactive, and solutions-focussed under pressure

• Communicate clearly and connect easily with different people

• Are confident learning compliance standards and digital systems

• Enjoy improving workflows and supporting others to succeed

• Take pride in creating a well-run, trusted environment

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Key responsibilities

People & team culture

• Oversea team scheduling, absences, and daily coordination

• Support staff onboarding, training records, and development reviews

• Lead with empathy and encourage open, constructive communication

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Clinic operations

• Manage daily patient flow, appointment planning, and supplies

• Liaise with suppliers, insurers, and service providers

• Coordinate building maintenance, security, and IT systems

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Compliance Leadership

• Ensure protocols, risk assessments, and policies are current

• Oversee clinical compliance (CQC, HTM 01-05, GDC, safeguarding, etc.)

• Maintain training records for CPR, medical emergencies, and more

• Document and respond to any patient complaints or incidents

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Digital & practice support

• Use practice management software confidently

• Help troubleshoot systems and support digital operations

• Collaborate with marketing to keep internal messaging aligned

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Why join Quay Dental?

At Quay Dental, we know that great patient care starts with a great team experience.

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You'll be joining a modern, fully private practice with a strong reputation at a lovely location next to the Douglas marina. We're proud to be a supportive, values-led team tha blends clinical excellence with genuine human connection.

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We're also early adopters of AI and digital tools - from clinical imaging to behind-the-scenes systems. We invest in technology that helps our team work smarter, stay aligned, and keep improving.​​​

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How to apply

Send us your CV and a short note telling us why this role feels like a fit: careers@quaydental.co.uk

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We'd love to hear from you