You will lead the team that makes exceptional care possible and build the systems that allow it to grow.
 

We are looking for a calm, organised and people-first Clinic Manager to join Quay Dental, a fully private, digital dental practice on the Douglas marina.
 

This is more than a front-of-house or scheduling role. It is a strategic position for someone who thrives on structure, supports teams effectively, and takes pride in running a high-performing, values-led business.

 

What You'll be doing

You will become the operational lead for the practice. Working closely with the Clinical Director and business leadership, your focus will be to:

• Maintain smooth, efficient day-to-day operations

• Support team scheduling, wellbeing and communication

• Lead our compliance programme and ensure we meet all standards

• Improve workflows across the patient journey

• Build a calm, consistent and accountable team culture

 

This role is central to freeing up the directors to focus on clinical care and business growth, while you ensure the team remains well supported and aligned.

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You Will Thrive In This Role If You

• Have experience managing people, operations or systems in a service-based business

• Stay calm, proactive and solutions-focused under pressure

• Communicate clearly and adapt to different working styles

• Enjoy building clarity and routine into everyday processes

• Are confident working independently and taking ownership

• Take pride in creating a well-run, supportive environment

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Key Responsibilities

People and Team Culture

• Coordinate rotas, team huddles, absences and daily support

• Oversee onboarding, training records and development reviews

• Promote a positive, respectful and high-performance culture

Clinic Operations

• Manage diary efficiency, patient flow, stock and supplier relationships

• Liaise with IT, service providers and maintenance contractors

• Handle issues and keep operations running smoothly

Compliance Leadership

• Maintain all CQC, HTM01-05, GDC and safeguarding standards

• Use the iComply platform to manage protocols and audits

• Ensure records, risk assessments and training logs are kept up to date

Practice and Digital Systems

• Confident use of Dentally and supporting practice systems

• Coordinate recall follow-ups and diary zoning

• Support internal messaging, feedback and review requests

Why Join Quay Dental?

We believe great patient care starts with a well-supported team.

At Quay Dental you will join a progressive, coaching-led practice with a clear five-year plan. We combine clinical quality with digital innovation and a team culture based on clarity, kindness and accountability.

You will have the opportunity to make a real difference in a modern, growing practice with a strong reputation and a commitment to continuous improvement.

How to Apply

Please send your CV and a short message to: careers@quaydental.co.uk

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